BIOWIN EMR is an open-source Electronic Medical Records solution available to healthcare professionals and patients across 16 West African countries since its launch in June 2020. It includes a mobile application and online platform, facilitating functionalities such as electronic prescriptions, practice management, medical billing, and patient engagement. The system improves workflow for medical offices and integrates with third-party software for billing and insurance purposes. Key features of BIOWIN EMR consist of encounter history tracking, automated lab reporting, and patient engagement tools like the MyHealthAccess platform, which helps reduce no-shows and boost patient satisfaction. Ultimately, BIOWIN EMR aims to streamline healthcare operations and enhance access to medical records throughout the region.