SasthoSeba
Origin language: English
Country
Bangladesh
Coverage
National
Nb of implementation sites
50
Lead organization
Implementation partners
N/A
Health Focus Area
All
Services
Diagnostics
Administrative
Health Management Information Systems (HMIS)
Enabling technologies
Software
Standards
ICD-10
ICD-11
HL7 v2
HL7 v3
HL7 FHIR
Tools
Funding sources
Private funds
Business model
No business model
Funders
Summary
Mazedatech’s SasthoSeba offers a user-friendly digital healthcare platform designed to connect patients with doctors, health services, and medical information via a mobile app. The platform enables users to quickly find doctors, book appointments, access health records, and receive medical guidance without the need for in-person hospital visits. This digitization of healthcare services significantly reduces waiting times, enhances patient convenience, and improves healthcare accessibility, particularly for individuals in remote or underserved regions of Bangladesh.
Key goals for SasthoSeba include expanding its user base to over 100,000 active users by 2027, improving access to digital healthcare through online appointments and prescriptions, and establishing partnerships with at least 100 hospitals, clinics, and diagnostic centers nationwide. Additionally, the platform aims to minimize patient waiting times and unnecessary hospital visits by promoting remote consultations, while also increasing healthcare awareness by providing verified medical information and reminders for preventive care. The health focus areas cater to the general population across the country.
Keywords
Mobile technology
Digital health
Mobile application
Digital health solutions
Digital technology
Publications
Insights - Lessons learnt
Challenges
The implementation of Sasthoseba faced challenges such as limited digital literacy among patients, resistance to adopting digital healthcare systems, and integration difficulties with existing hospital management systems. Technical issues included ensuring data security, system scalability, and stable connectivity in rural areas. Regulatory changes in digital health and patient data protection also required continuous compliance updates.
Resistance to change
Digital literacy
Internet access
Interoperability and integration
Infrastructure scalability
Data privacy and security
Policy, regulatory and compliance barriers
Recommendations
Positive outcomes were supported by collaboration with healthcare providers and increasing demand for telehealth services. To scale sustainably, continued stakeholder engagement, improved user training, stronger data protection frameworks, and government collaboration are recommended to expand nationwide digital healthcare adoption.
Recommendations
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Any additional questions?
iDHA (Project ID)
gnr52k
Project links
https://mazedatech.comOrigin of information
Project stakeholder
Data source link
N/AAdded to the platform on
2026-03-05
Project editors
Last update by
Mirana Michelle on 2026-03-17
Number of views
152
WHO classifications




