The patient identification and tracking platform in Minas Gerais utilizes Artificial Intelligence and telemedicine to support over 20 million residents, especially during the Covid-19 pandemic. Launched in April, the app connects more than 150 healthcare professionals who provide guidance to suspected patients from home. It enables users to identify, triage, and refer patients with Covid-19 symptoms to nearby health facilities. Families can be registered, and an AI tool helps patients answer health-related questions to evaluate their criticality level. This innovative solution enhances access to healthcare during the ongoing pandemic, focusing on communicable diseases, health promotion, and mental health.