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NAVBAT

Origin language: English
Cover image
Target population
Urban , +3
Beneficiaries1001 - 3000
EvidenceQuantitative evidence
Start date2024/06
End dateOngoing
StageRoutine project/operational
Country
Tajikistan
Coverage
National
Nb of implementation sites
5
Lead organization
Implementation partners
N/A

Health Focus Area
Oral Health
Primary Health Care
Others
Services
Diagnostics
Administrative
Health Management Information Systems (HMIS)
Others
Enabling technologies
Phone
Software
Standards
Other
Tools
Funding sources
Others
Business model
Subscription
Freemium
Funders
Summary
NAVBAT is a digital platform designed for locating healthcare providers and facilitating online appointment bookings. It offers clinics various tools for appointment scheduling, client management, notifications, payment processes, and laboratory-result workflows. By December 2027, NAVBAT aims to expand digital appointment booking access in Tajikistan, increase the number of healthcare providers utilizing the platform, reduce reliance on manual appointment management, enhance patient communication through automated reminders, and bolster digital management of appointments, users, and health services. The platform focuses on Oral Health, Primary Health Care, and other areas, targeting adults (18+), health professionals, and the general urban population.
Keywords
Mobile application
Access to care
Online medical appointments
Digital health platform
Automation
Publications
Asia-Plus, 26 March 2026: «Как таджикский стартап «Навбат» решает проблему очередей к врачам и выходит на международный уровень»Asia-Plus, 26 March 2026: «Как таджикский стартап «Навбат» решает проблему очередей к врачам и выходит на международный уровень»
Insights - Lessons learnt
Challenges

Key challenges include transitioning clinics from manual and phone-based appointment processes to digital workflows, adapting the platform to different clinic processes, training staff, maintaining accurate schedules and service information, and increasing patient adoption of online booking.

Recommendations

Effective implementation requires close cooperation with healthcare providers, simple onboarding and staff training, gradual digitalization of existing workflows, continuous collection of user feedback, and regular platform improvements based on the needs of clinics and patients.

Recommendations
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Any additional questions?
iDHA (Project ID)
xb0z9b
Project links
https://navbat.tj
Origin of information
Project stakeholder
Data source link
N/A
Added to the platform on
2026-09-04
Project editors
Last update by
Albina Salbaeva on 2026-09-04
Number of views
0
WHO classifications
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