Nivi is a global health initiative that utilizes AI and behavioral science to provide consumers with vital information on sexual, reproductive, maternal, and primary health. Its main offering is a digital messaging interface that delivers decision support and referral services through popular platforms such as Facebook, Instagram, WhatsApp, and SMS. In reaction to the COVID-19 pandemic, Nivi enhanced its chatbot capabilities to better assess user information needs, provide targeted messaging, counter misinformation, and identify potential health hotspots in countries like Kenya and India. The organization's key health focus areas include communicable diseases, sexual and reproductive health, maternal and child health, and health promotion.