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Medical Outdoor Patient Appointment System using Emerging Technology

Origin language: English
Cover image
Target population
N/A
BeneficiariesN/A
EvidenceN/A
Start date2020/08
End dateN/A
StagePilot project/testing/trials
Country
Bangladesh
Coverage
National
Nb of implementation sites
N/A
Lead organization
Implementation partners

Health Focus Area
Emergencies
Others
Services
Others
Telehealth
Emergency preparedness and response
Predictive health and early diagnosis
Enabling technologies
N/A
Standards
ICD-10
BPPC - Basic Patient Privacy Consents
JSON
Tools
N/A
Funding sources
N/A
Business model
N/A
Funders
Summary
The Bangladesh government's national health facilities currently utilize a manual appointment system, which leads to long patient waiting times averaging 2.42 hours. This inefficiency strains both patients and hospital staff, adversely affecting the quality of care and patient satisfaction. Additionally, many patients unnecessarily seek specialists when they could be treated at lower-level facilities. To address these issues, a new patient appointment management system is proposed, enabling appointments via a mobile app, a web-based platform, or a toll-free number for those lacking smart devices. The app will incorporate AI to assist patients in selecting the appropriate facilities, provide real-time queue updates, and link with referral systems to support telemedicine consultations. This technological initiative aims to improve efficiency and enhance patient care across various health focus areas, including emergencies.
Keywords
DHA
Publications
Insights - Lessons learnt
Challenges
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Recommendations
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Recommendations
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iDHA (Project ID)
3ktlhn
Project links
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Origin of information
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Data source link
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Added to the platform on
2024-11-11
Project editors
Last update by
Mirana Michelle on 2024-11-11
Number of views
20
WHO classifications
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