The dispatch center provides a round-the-clock toll-free emergency hotline and an emergency referral system that includes ambulances and community drivers, with payments facilitated through mobile money. A mobile app aids dispatchers in recognizing maternal and neonatal emergencies and in coordinating transportation to appropriate healthcare facilities. Women are reimbursed for travel to maternity waiting hotels ahead of delivery, and Community Health Workers support them during pregnancy and the postpartum period. The center's primary health focus areas are maternal and child health, along with emergency care.