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TeleConnect

Origin language: English
Cover image
Target population
Health professional / health structure , +3
BeneficiariesN/A
EvidenceNo evidence
Start date2024/10
End dateOngoing
StagePilot project/testing/trials
Country
Pakistan
Palestine
Coverage
International
Nb of implementation sites
4
Lead organization
Implementation partners
N/A

Health Focus Area
Others
Maternal and child health
Primary Health Care
Services
Telehealth
Decision Support
Enabling technologies
Phone
Software
Standards
N/A
Tools
N/A
Funding sources
Others
Government funds
Business model
No business model
Funders
Summary
TeleConnect is a secure communications platform utilized by the International Committee of the Red Cross (ICRC) for telemedicine purposes and also for protection purposes. It facilitates connections between beneficiaries and health workers, as well as among health workers for TeleExpertise, aiming to enhance access to quality healthcare in conflict-affected areas. The platform's objectives include providing secure communication for accessing distal care and enabling health workers to consult with medical specialists for decision support. It seeks to improve care access for beneficiaries and enhance the quality of service in peripheral health facilities, while also maintaining user satisfaction. The platform primarily focuses on health areas such as access to Primary Health Care and TeleExpertise in ANC care and war surgery.
Keywords
Tele expertise
Rural telemedicine
Access to care
Antenatal care
Remote teleconsultation
Publications
Insights - Lessons learnt
Challenges
Infrastructure, poor internet quality. Cost to Beneficiaries (using their data allowance to connect to the consultation). Maintaining motivation and incentivization of TeleExperts.
Recommendations
Exit strategy and ownership of the platform and program. Change management (moving away from uncompliant tools such as WhatsApp).
Recommendations
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Any additional questions?
iDHA (Project ID)
0r7tem
Project links
N/A
Origin of information
Project stakeholder
Data source link
N/A
Added to the platform on
2025-10-28
Project editors
Last update by
Aziza Merzouki on 2025-10-29
Number of views
115
WHO classifications
WHO LogoGeneva Digital Health Hub Logo